WILDSTEP Privacy Policy

Last updated: [insert date]

1. Introduction

Welcome to WILDSTEP! We highly value your privacy and the protection of your personal data. In this privacy policy, we explain how we handle the personal data we collect and process. We do this in full compliance with the General Data Protection Regulation (GDPR).

2. What data do we collect?

We may collect the following personal data from you:

Name and address: For processing and shipping your order.
Email address: For communication regarding your order, customer service, and (if applicable) newsletters.
Payment details: Such as account number or payment methods, for completing your order.
Order history: To better assist you with inquiries or future purchases.

Note: We do not use tracking tools or analytical cookies.

3. How do we use your data?

Your personal data is processed for the following purposes:

Processing and shipping orders.
Customer service and communication.
Compliance with legal obligations (such as tax obligations).

We process this data based on the following legal grounds:

Performance of a contract: For processing and delivering your order.
Legal obligation: For example, for tax administration.
Consent: For sending newsletters (if applicable).

4. Sharing data with third parties

We only share your personal data with third parties when necessary for our services or when legally required. The parties we share data with include:

Logistics partners: For order delivery, such as PostNL or DHL.
Payment providers: We use Snipcart for processing payments.
Hosting providers: Our website is hosted by Netlify.

We have processing agreements with all these parties to ensure the protection of your data.

5. How do we protect your data?

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access. These measures include:

Using a secure (SSL) connection on our website.
Limited access to your data by authorized personnel only.
Regular evaluation of our security measures.

6. How long do we store your data?

We do not retain your data longer than necessary for the purposes for which it was collected unless we are legally required to keep it longer:

Order data: 7 years (tax retention obligation).
Newsletter data: Until consent is withdrawn (if applicable).

7. Cookies

We do not use cookies for tracking or analytics. However, we use functional cookies to ensure the proper functioning of the website, such as remembering your shopping cart. These cookies do not collect personal data.

8. Your rights

You have the following rights regarding your personal data:

Right of access: Request a copy of the data we hold about you.
Right to rectification: Correct inaccurate or incomplete data.
Right to erasure: Request the deletion of your data.
Right to restriction of processing: Restrict the use of your data.
Right to object: Object to the processing of your data.
Right to data portability: Receive your data in a structured, commonly used format.
Right to withdraw consent: Withdraw your consent for data processing.

9. Contact Information

For questions or requests, you can contact us at:

Email: info@wildstep.co
Address: Fortunastraat 7, 1363ZM, Almere
Chamber of Commerce number: 95961488

10. Changes to this Privacy Policy

We reserve the right to amend this privacy policy. The most recent version will always be available on our website. Please review this policy regularly for updates.